Ambassador Coordinator & Welcome to Gloucester Ambassador
Part-time | Fixed-term until 30 September 2027
15 hours per week
Gloucester City Centre
Gloucester BID is seeking an enthusiastic and organised Volunteer Coordinator & Welcome to Gloucester Ambassador to lead and support our friendly team of Welcome to Gloucester Ambassadors.
The Ambassador team are the welcoming faces of the city, offering a warm, informed greeting to visitors, residents, workers and students. They help people navigate Gloucester, promote local businesses and attractions, and deliver excellent customer service across the city centre.
This is a varied, people-focused role combining volunteer coordination, administration and frontline ambassador work. You will recruit, train and support a team of volunteers, manage rotas and practical needs, and work alongside Ambassadors at key locations and events throughout the year.
The role involves a mix of:
• Volunteer recruitment, training and support
• Administrative duties and reporting
• Working on shift as a Welcome to Gloucester Ambassador
Flexibility is required, as the Ambassador team supports major city events, busy periods and weekends.
Suitable for someone who is pro-active, approachable, and passionate about Gloucester, with experience of working with volunteers or in a customer service environment. You’ll enjoy leading a team, engaging with the public, and working outdoors in all weathers.
How to apply
Job Description Here
To apply, please submit:
• A CV, and
• A cover email outlining your suitability for the role and your interest in working with Gloucester BID.
Applications should be sent to by 28th February 2026
Gloucester BID is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
